As enterprise software providers expand internationally, delivering reliable services across markets requires more than scalable cloud infrastructure. It also calls for effective security operations across increasingly distributed IT environments.

A leading China-based CRM provider has built an extensive international presence, with a network spanning more than 50 countries and nearly 1,500 nodes worldwide to support network acceleration and service delivery. The company also operates data centers in Indonesia, Singapore, and Frankfurt, Germany, supporting its ability to serve customers across international markets.

With infrastructure spread across multiple AWS regions and on-premises environments, the company faced growing challenges in maintaining visibility, managing security risks, and coordinating security operations across its global business.

To strengthen its security capabilities, the company partnered with Yulevo to bring greater consistency and coordination to security management across its distributed infrastructure.

The Challenge

Managing Security Across Distributed Global Operations

Limited asset visibility. Traditional asset inventory methods struggled to keep pace with rapidly changing AWS and on-premises environments. Without a unified view, the security team found it increasingly difficult to track host assets and understand its attack surface, leaving potential gaps that attackers could exploit.

Fragmented risk management. Identifying vulnerabilities was only the first step. The team also needed to assess risks, coordinate remediation, and verify that issues had been resolved. As international operations expanded, managing these activities consistently across environments became increasingly complex.

Delayed incident response. Operating across multiple regions and time zones made security investigations and coordination more challenging. Delays in investigating and responding to incidents could affect the continuity of services delivered to customers worldwide.

Complex compliance requirements. Operating in different markets meant navigating a range of cybersecurity regulations and compliance requirements. The company needed a more reliable way to assess its security posture and provide evidence of compliance across regions.

The company needed more than another security tool. It needed a unified approach to security operations that could scale across its global AWS and on-premises environments.

The Solution

Building Integrated Security Operations Across Global Environments

To address these challenges, Yulevo brought together cloud workload protection, standardized security workflows, and expert support to help the company strengthen security management across its distributed infrastructure.

At the core of the solution was Yulevo's Cloud Workload Protection Platform (CWPP), providing unified visibility and protection across AWS and on-premises workloads.

With a single Agent and a unified management console, the security team could discover and inventory host assets, monitor security risks, and manage protection across environments. By integrating the Agent into AWS machine images, the company could protect new instances as soon as they were launched. Regular discovery scans helped identify instances without the Agent installed, while the unified console allowed the team to track Agent coverage and manage versions across regions.

Designed to be lightweight and easy to deploy, the Agent supported multiple operating systems and provided visibility into host activity, including running processes, open ports, and user accounts. It also monitored for suspicious behavior while keeping resource consumption low. Support for RPM-based installation and deployment in Docker and Kubernetes environments gave the team flexibility to protect a wide range of workloads.

Beyond workload protection, Yulevo helped the company establish a more structured approach to security management. Security metrics covering assets, risks, threats, and host security baselines gave the team a clearer picture of its security posture and operational performance.

Building on these metrics, the company introduced standardized workflows for asset management, risk management, security baseline management, and threat detection. This brought greater consistency to everyday security operations, from identifying and assessing risks to coordinating remediation, verifying fixes, and tracking security activities across environments.

Yulevo's security specialists also provided ongoing technical guidance and operational support, including security policy development, vulnerability assessments, and incident response. Regular technical training and simulated attack-and-defense exercises helped the company's internal security team strengthen its capabilities and prepare for security incidents.

Together, the platform, standardized workflows, and expert support helped the company move away from fragmented security practices toward a more integrated approach, with greater visibility, coordination, and control across its global infrastructure.

The Results

Greater Visibility, Faster Response, and Stronger Compliance

The integrated approach delivered measurable improvements in asset visibility, vulnerability remediation, and incident response, while providing stronger support for the company's compliance efforts.

Improved asset visibility. The security team gained a more complete view of host assets across its AWS environments, making it easier to identify exposed assets and potential security gaps. This gave the team a stronger foundation for managing risks as its cloud infrastructure continued to grow.

More efficient vulnerability remediation. Vulnerability remediation efficiency improved by more than 50%. With a more structured process for risk assessment, remediation tracking, and verification, the team was better equipped to prioritize vulnerabilities and follow through on remediation efforts.

Faster threat detection and response. Mean Time to Detect (MTTD) and Mean Time to Remediate (MTTR) were brought down to hours, while the efficiency of security incident response doubled. These improvements enabled faster investigations and resolution, helping reduce the risk of prolonged disruptions to business operations.

Stronger compliance support. More comprehensive compliance reporting gave the company better visibility into its security posture and helped it demonstrate alignment with regulatory requirements across different markets. This strengthened its ability to manage compliance obligations and reduce exposure to costly regulatory penalties and potential business disruptions as it expanded internationally.

For this CRM provider, securing a growing international business required more than protecting individual workloads. It meant bringing technology, processes, and expertise together to manage security more effectively across a distributed environment.

By combining unified workload protection with standardized workflows and ongoing expert support, Yulevo helped the company strengthen its security operations while building a more scalable foundation for continued international growth.